Where can I purchase Sunon products?

Sunon has a global network of authorized dealers and approximately 130 showrooms around the world. For expert guidance on experiencing, designing, planning, and installing your purchase, we recommend visiting an authorized dealer.

Can I purchase Sunon products in the USA?

Yes. Our USA subsidiary exclusively operates the Sunon USA website. Please visit our USA website for more information.

How can I apply for after-sale service?

Please first confirm where your product was purchased. If it was through an authorized Sunon dealer, contact them directly with your proof of purchase. If your purchase was made through an authorized online platform, please reach out to the platform for support.

Where can I find installation instructions for Sunon products?

We provide installation instructions for many of our most popular products, including chairs, desks, tables, and accessories, on the Resource page. For detailed guidance or assistance, we recommend contacting your local authorized dealer.

How can I find out about the warranty for my Sunon product?

Warranty information is available through your authorized Sunon dealer. They can provide details on coverage and duration for your specific product.

How can I request a repair service?

If your product requires repair, please contact your authorized Sunon dealer with the product details and proof of purchase. The dealer will evaluate the issue, confirm warranty coverage, and arrange the most suitable repair solution.

Can Sunon products be customized?

Yes. Many of our product lines offer customization in materials, finishes, and configurations. Availability and lead times vary by product.

How should I clean and maintain my Sunon furniture?

For routine cleaning, we recommend using a soft cloth with mild soap and water. Avoid harsh chemicals or abrasive materials. For fabric and leather finishes, please consult your authorized dealer for specific care guidelines.